1. At www.mithilacraft.com, we strive to deliver your orders as quickly and efficiently as possible. Our primary location is in India, and we work with vendors to ship products worldwide.
2. We offer standard shipping, expedited shipping and express shipping options. Standard shipping typically takes 5-7 business days within India, while shipping time for International orders may vary based on location and the size of your order.
3. Before making a purchase for international orders, kindly contact us at support@mithilacraft.com for shipping options and delivery timeline for that specific product.
4. You will receive a shipping confirmation email with a tracking number once your order has been shipped. You can track the status of your order by clicking on the tracking number provided in the email.
5. We are not responsible for any lost or stolen packages once they have been marked as delivered by the carrier.
6. For international orders, customs fees and duties may apply. These fees are the responsibility of the recipient and are not included in the price of the order.
7. We reserve the right to cancel or refuse any order at any time.
8. This shipping policy is subject to change without notice.
9. If you have any questions or concerns about your order, please contact us at support@mithilacraft.com