Privacy Policy

Privacy Policy for Mithila Craft

1. Introduction

Welcome to Mithila Craft. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.mithilacraft.com, purchase products, or interact with us.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: When you make a purchase or contact us, we may collect personal details such as your name, email address, mailing address, phone number, and payment information.
  • Usage Data: We collect information about your interactions with our website, including your IP address, browser type, operating system, pages viewed, and the time spent on our site.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience and collect data on how you use our website.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To Process Transactions: To complete and manage your orders, including processing payments and providing order confirmations.
  • To Improve Our Services: To understand user behavior and preferences, enabling us to enhance our website and offerings.
  • To Communicate with You: To respond to inquiries, provide customer support, send updates, and inform you about products, promotions, and other relevant information.
  • To Ensure Security: To protect against fraud, abuse, and unauthorized access to our services.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party vendors who assist us in operating our website, processing payments, and providing services. These parties are contractually obligated to keep your information confidential and use it only for the purposes for which it was disclosed.
  • Legal Requirements: If required by law or in response to valid legal requests, we may disclose your information to comply with legal obligations or protect our rights.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access and Update Your Information: Request access to or update your personal information held by us.
  • Opt-Out: Opt-out of receiving promotional emails or communications from us by following the unsubscribe instructions provided in those messages.
  • Request Deletion: Request the deletion of your personal information, subject to any legal or contractual obligations we may have.

7. Cookies and Tracking Technologies

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website and your experience.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@mithilacraft.com

Thank you for choosing Mithila Craft. We value your trust and are dedicated to protecting your privacy.

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